Shipping

Orders are shipped on business days, Monday through Friday, excluding US federal holidays. Delivery times are estimates and begin when the carrier receives the package.

United States

Standard delivery is estimated at 3–6 business days after dispatch. Standard US shipping is free on orders of $99 or more after discounts. Orders below $99 have an $8 standard shipping fee. The final shipping charge is displayed at checkout before you place your order.

Order handling and tracking

We send shipment confirmation and tracking information when available. If your order has not shipped and you need an update, contact support@nurvoguild.store. Delivery may take longer during holidays, severe weather or carrier disruptions.

Shipping availability

Only destinations with an available shipping method at checkout can be served. Expedited and international services are offered only when expressly listed at checkout. Any shipping fee and applicable taxes are included in the final order total shown before payment.

Address changes and delivery problems

Check your address before ordering. Contact support immediately for corrections or a missing, damaged or incorrectly delivered shipment. Changes cannot be guaranteed once dispatch begins. We will investigate with the carrier and arrange an appropriate resolution; this does not limit any rights you have under applicable law.